Blue Ridge Networks, Fall 2002
Redskins Shore Up Defensive Strategy with Blue Ridge Networks
When the Washington Redskins wanted to shore up their on-field defensive strategy
and execution, they knew that they needed to hire the most respected defensive mind in the game, coordinator Marvin Lewis.
It’s no surprise that the team pursues the same standard of excellence and reliability to protect its off-field operations
– information systems and data from email to scouting reports.
Access to secure
technology and online data is a critical tool for any successful business, particularly those with multiple offices and remote
users across the country or around the globe. For the Washington Redskins, the challenge was to reliably connect its often-dispersed
staff – from coaches to scouts to administration officials – with a secure, private network.
2001 summer training camp was quickly approaching, and we realized the need to keep our staff and team connected to our local
network – even though training camp is more than 100 miles away,” explains David Pauken, Chief Operating Officer
of the Washington Redskins. “Configuring a dial-up 1-800 service would be a huge expense for a temporary event like
training camp. Also, with more than 60 remote users trying to access the network from various locations, we needed a solution
that wouldn’t exhaust our limited IT staff, should problems arise. We required something simple, cost-effective and
low maintenance – and we needed it quickly.”
Under the gun
to get a solution up and running quickly, The Washington Redskins technology team carefully looked at all their options and
settled on one – a virtual private network (VPN). VPNs allow multiple users to connect to a company’s local area
network from remote or multiple locations with total privacy and security. Encryption technology and user authentication is
at heart of the VPN’s effectiveness. Clients simply connect via a local Internet connection.
the easiest, most cost-effective way for our staff to log onto the network from anywhere – and have secure access to
our computer applications as if they were working right in our headquarters,” says Pauken. “We knew it would work
perfectly to connect our training camp in Pennsylvania to our headquarters in northern Virginia.”
Redskins chose Blue Ridge Networks’VPN solution for four important reasons:
Ridge Networks' ability to deploy the solution quickly;
24-hour customer support center;
of use; and
Ridge Networks' successful track record and longevity in the VPN marketplace.
have a small IT staff here at the Redskins, and getting something as new as a VPN could have been overwhelming. We needed
to outsource the VPN – from deployment to support to maintenance,” said Pauken. “We needed someone with
a good customer support system who could handle a question from any of our users, and Blue Ridge Networks is the only VPN
provider with a 24-hour support desk built for end users. Furthermore, Blue Ridge rolled out and installed the VPN for 50
to 60 users in less than two weeks with no problems. And, if there is a problem, Blue Ridge’s team usually knows about
it before I do as they monitor the network as an extension of our IT staff. In
effect, they became our VPN Department.”
Redskins continue to use the VPN to connect various operations associated with the team’s training camp and has upgraded
their service to provide connectivity to staff based at its regular season home, FEDEX Field (in Maryland).“Blue Ridge had
the perfect game plan to address our ongoing technology needs,” says Pauken. "We’ve now got home field advantage
wherever we are.”